Contact Us
Residential Customers
Live Chat
We suggest using our online Live Chat feature to speak with a customer care representative, who will be happy to answer your questions and help resolve your issues as quickly as possible.
Texas Customers:
M-F 7 am-8 pm CST
Georgia Customers:
M-F 8 am-6 pm EST
Other Areas:
M-F 8 am-5 pm EST
Phone
Texas Residential Electricity Customers:
888-900-7052
M-F 7 am-8 pm CST
Sat 8 am-5 pm CST
Texas Home Services:
844-823-HOME
Georgia Natural Gas Customers:
877-677-4355
M-F 8 am-6 pm EST
How to Report a Natural Gas Outage
Georgia Home Services:
844-315-HOME
Other Residential Energy Customers:
855-465-1244
M-F 8 am-8 pm EST
Maryland Home Services:
888-243-HOME
Pennsylvania Home Services:
844-307-4663
Power Outages
If you are experiencing a power outage, you must contact your utility company to report the outage.
- To report an electricity power outage, get your utility company's contact information here.
- To report a natural gas outage, get your utility company's contact information here.
Social Media
You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.
Home Services - Schedule a Service Online
You can schedule a service for your A/C system, water heater and more by using our online sign-up form. You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.
Find My Customer Number - Texas Customers Only
Your customer number is included in your welcome email once service starts at your Texas address; however, you can search for your customer number by filling out this form.
Business Customers
Call us toll-free at 844-6-ENERGY (844-636-3749)